Meadows Blog
February 6, 2010
by Meadows Team
in Connection, FAQ
| 2 comments
People love their pets - we get that. And while we would prefer that you found a nice, warm and friendly place for your pet to stay when you come to the ski resort, we understand that's not always possible. So we're accommodating those who bring their pooches to the slopes with a new "Doggie Park".
The new park is located on the right hand side of our main parking lot. You'll see the park marked with big purple vertical banners. Truth is, we love skiing, riding, and doggies just like you do! Please help us to keep MHM “dog friendly” by following a few very simple rules.
- Please use and respect our newly created “Doggie Park and Poop” area
- Please keep your dogs on leash at all times…and PLEASE leave the aggressive dogs at home!
- Please poop and pee your puppies only in the “Doggie Park and Poop” area- NO peeing or pooping in any area outside of this specially designated space
- MHM “Base Area” (see map) is a “Doggie Free Zone”. Please respect this at all times
- Please use, and dispose of properly, the bio-degradable poop bags provided as a service to you and your pets by MHM. Garbage cans for disposal are conveniently located in the “Doggie Park and Poop” area
- Please, never leave your pets tied to your vehicle. They should be locked in your vehicle with ample fresh air (cracked windows), fresh water, and regular pottie breaks throughout the day
Thank you for choosing Mt. Hood Meadows, and for following these few very simple rules. Our staff, guests and especially your doggie appreciates it!
-- Meadows Team
January 31, 2010
by Meadows Team
in FAQ
| 0 comments
There have been reports of problems purchasing products in our online store using certain versions of Safari on Mac computers. We apologize for the inconvenience and are looking into the problem.
Using FireFox has bypassed the problem for others. If you continue to have issues, please contact our Clackamas office 503.659.1256.
-- Meadows Team
January 2, 2010
by Meadows Team
in Connection, FAQ, Media Center
| 8 comments
You may have noticed that the temperature and windspeed values on our conditions page are reported in near real time this season. This was made possible by the installation this fall of new "data loggers" at the Northwest Weather and Avalanche Center (NWAC) telemetry stations located at the top and bottom of our Mt. Hood Express lifts. These data loggers provide continuous readings, which we update on our web site every five minutes. This entirely automated process provides the most accurate and immediate weather readings to our conditions page and those who view it.
We still provide the link to the NWAC 24 hour telemetry, which records hourly readings. However, there is a delay of up to 30 minutes before the hourly data is presented. This can create discrepencies between the "real time" readings reported on our site, and the hourly reading reported on the NWAC site, but we feel it is better to provide the most current data possible.
We also use the real time data for our snow phone reports, our Fuel TV monitors in the lodge and the emailed snow report which goes out to subsribers at 5:40 AM each morning. Because some of our guests have noticed discrepencies in the NWAC hourly temperature reports and our "real time" reports, we did a comparison of the two over an 11 day period. Keep in mind, the readings are coming from the same data loggers units, this is just a difference in time of when they are recorded.
Here’s a comparison of the 5:40 AM temps reported in our email compared to the 5 AM temps reported on NWAC. The first temperature is the 5:40 AM value which was sent out in our snow report email each morning. The second temperature is the NWAC 5 AM reading. We "bolded" any discrepencies between the two.
Date: Bottom .. Top
01/02: 27 / 28 .. 22 / 23
01/01: 35 / 36 .. 30 / 31
12/31: 24 / 25 .. 21 / 22
12/30: 25 / 25 .. 20 / 22
12/29: 21 / 21 .. 19 / 20
12/28: 27 / 27 .. 24 / 23
12/27: 17 / 17 .. 18 / 18
12/26: 29 / 30 .. 25 / 25
12/25: 34 / 33 .. 40 / 40
12/24: 28 / 28 .. 32 / 32
12/23: 22 / 22 .. 24 / 28 (The 6 AM NWAC was 24 so the temp was dropping between 5 AM and 6 AM)
So out of the 11 days reported, the 5:40 AM "real time" reading appearing in our snow report emails:
Bottom Telemetry:
4 Days 1 Degree less than 5 AM
6 Days Exact Match of 5 AM
1 Day 1 degree more than 5 AM
Top Telemetry:
1 Day 4 Degrees less than 5 AM
1 Day 2 Degrees less than 5 AM
4 Days 1 Degree less than 5 AM
4 Days Exact Match of 5 AM
1 Day 1 Degree more than 5 AM
Bottom line:
7 out of 11 days the 5:40 AM matched or was warmer than the 5 AM at the Bottom of Express.
5 out of 11 days the 5:40 AM matched or was warmer than the 5 AM at the Top of Express.
We present this information so you can better understand where these temperature readings come from and how we report them. Again, this all comes directly from the telemetry automatically - it is not altered or filtered in any way by Mt. Hood Meadows. We believe this is the best way to present the most accurate and immediate weather data for our guests.
-- Meadows Team
December 7, 2009
by Meadows Team
in FAQ, Connection, Media Center
| 0 comments
Consecutive Week Programs offer custom multi-time lift ticket, lesson and rental packages at affordable prices. There are a variety of programs offered weekends and midweek for youth and adults during January and February.
This season we are offering online registration for these programs with a pre-registration deadline of December 18, after which these program packages will increase $50.
Those looking for transportation to the mountain as part of the program, should enroll with a Group Organizer, with a GO Code. Using a GO Code will connect you with that specific Group Organizer's bus that is scheduled on the session days you select. The easiest way to find a neighborhood program, Group Organizer and their related GO Code is with our MicroMap system, which allows you to find pick up locations near your home.
MicroMap Bus Finder Locations
You can also get a GO Code by calling our Clackamas Office at 503.659.1256. Once you have a GO Code you can go to the Consecutive Week Programs enrollment page and enter the GO Code in the designated box. The products that appear are attached to that Group Organizer and the prices include transportation, if that Group Organizer is running a bus.
I Don't Need Transportation - I just want to purchase a consecutive week program and drive up myself.
OK. Here are links to the different programs. You don't need a GO Code.
4 Time Weekend Sessions
Weekend Session Dates:
- January Saturdays: Jan 9, 16. 23. 30
- January Sundays: Jan 10, 17, 24, 31
- February Saturdays: Feb 6, 13, 20, 27
- February Sundays: Feb 7, 14, 21, 28
Midweek Adult Program
-
Tuesdays (1/5, 1/12, 1/19 ,1/26, 2/2, 2/9, 2/16, 2/23)
-
Wednesdays (1/6, 1/13, 1/20, 1/27, 2/3, 2/10, 2/17, 2/24)
-
Thursdays (1/7, 1/14, 1/21, 1/28, 2/4, 2/11, 2/18, 2/25)
* 6 Week Program can choose six of the above eight dates.
Or you can always call our Clackamas office 503.659.1256 for assistance!
October 24, 2009
by Dave Tragethon
in FAQ
| 21 comments
Here are some helpful FAQs to assist you with your group season pass purchase and processing:
Checking the status of your group.
Switching a member of your group.
Report a problem to our support specialists.
Checking the status of your group.
- Log into the website to check the status by clicking the SignIn link at the top right of the page.
- Once logged in, click on the Order History link on the upper right hand part of the page.
- Then click on the Details link for your order, scroll to the bottom and you will see the other members of your group and their purchase status.
Switching a member of your group.
Simply give the group access code from the old member to the new member and when they use it, they will be able to change the name.
October 4, 2009
by Dave Tragethon
in FAQ, Connection
| 13 comments
When you purchase an unlimited Mt. Hood Meadows season pass, your children or grand children age 6 and under receive free season passes! So no matter how many kids or grand kids you have, they all can get a free Mt. Hood Meadows season pass.
Here's how it works -
- Purchase your unlimited season pass online.
- Bring your children or grand children to the ski area, or come to any of our pre-season picture taking locations or events.
- Bring their proof of age and relationship - a birth certificate works the best.
- A parent or legal guardian has to sign a release form for the child - you can download the liability release form here.
- The date of your purchase establishes the age of your child or grand child - so as long as you make your purchase before your grand child turns 7, they'll receive the free season pass.
Any other questions? Feel free to send us an email and we'll be back in touch with you.
August 28, 2009
by Dave Tragethon
in FAQ
| 34 comments
Those who seek out the adventure and thrill of snow sports in the mountains are naturally curious. And boy do they have questions! So here's a place to find out what others are curious about. Perhaps you haven't been to Meadows before and you have some basic questions which need to be answered. Maybe it has to do with something on the mountain, why we do something a certain way, or an observation you had. Could be you're having a technical issue in the online store.
Whatever your question - ask it here. We'll receive your question and get back in touch with you with an answer. And we'll post those that are asked a lot or is good knowledge for others.
Your questions and feedback will help us improve the guest experience at Mt. Hood Meadows. Thanks for asking!