Meadows Blog
March 7, 2010
by HR Dad
in Guestimonials
| 0 comments
I managed to get separated from my 4 year old son today while loading the Cascade Chair. I'd like to whole-heartedly thank the skiers and the lift operators that helped us reunite... especially the folks who rode up with him on the chair, and kept him feeling calm.
What could have been a traumatic experience has actually boosted my sons confidence, and reenforced the sense of community and cooperation that I feel up at the mountain.
I'd also like to thank the lift-operators at Meadows that consistently recognize and great him by name (before reaching for the pass)... way to stoke the kids!
-- HR Dad
March 1, 2010
by Amy M.
in Guestimonials
| 0 comments
I just wanted to let you guys know I had a wonderful time learning to ski in a group lesson with Brent on Sunday (the 10 am lesson 2/27). He was so patient with us and I had no idea how easy he would make it. I thought I'd spend the whole two hours on my butt, but instead, I spent the whole afternoon skiing...can't wait to come back up, and thanks Brent! I've wanted to learn to ski my entire life. My goal is to get good enough to ski back down the mountains I climb. I've spent a lot of time on Hood's summit, but skiing is a whole new thing. Thanks for helping me experience the mountain in an entirely different way!
-- Amy M.
March 1, 2010
by Ed Drew, Principal Cascade Locks School
in Guest Stories, Guestimonials
| 0 comments
I want to thank everyone involved who provided the opportunity for our middle school students to experience a day cross country skiing. My understanding is that more than 120 students throughout the Hood River County Schools were involved.
In our school, many of our students lack the financial ability to enjoy an activity of this sort. With you providing the equipment, lessons and the facility, our kids got to do something for the first time. They returned to school the next day telling and retelling their personal adventures on "the mountain".
If our school can ever be of assistance to you, do not hesitate to ask.
Ed Drew Principal- Cascade Locks School
March 1, 2010
by Janet P.
in Guestimonials
| 0 comments
This year has been such a great year to call Meadows home! Every time we come up (often) we are greeted by name. . .which is amazing. Starting with Kevin Brown, but details like that don't escape adorable Justine in the restaurant. Seriously-always greated by name and with a smile.
Don't know what you are doing different, but many of us are talking about it. Brian and Matt at the bar are the same story. Just one good solid team, and a great experience every time. No complaints here!
-- Janet P.
February 22, 2010
by Elizabeth F.
in Guestimonials
| 0 comments
I took my first ski lesson Saturday afternoon with Marsha and wanted to let you know she was a terrific teacher! She was patient with the beginners and made learning lots of fun. I appreciated her positive attitude and great instructions and can't wait to take my family to Meadows to ski again in a few weeks. Thanks for a great day!
-- Elizabeth F.
February 14, 2010
by Katrina
in Guestimonials
| 1 comment
We have been coming to Meadows for years. Utilizing the daycare and Childrens Learning Center services. This year we have noticed an incredible change. The best change is the addition of Cheryl. She has given us so much more confidence to leave our kids. She shows care and concern for every child and parent that enter the Learning Center. So many times we have seen her excuse herself from other service to comfort many children and parents suffering from seperation anxiety. She seems to me to be the core of this area at Meadows. We want to give a well deserved KUDOS to her and to the person who decided to add her to the Meadows staff! Hopefully Meadows directors see her as a valuable asset to your facility.
-- Katrina
February 11, 2010
by Shannon F.
in Guestimonials
| 0 comments
Been up skiing in all sorts of conditions - loving it. Your crew is awesome, love all the new personal touches you've implemented this season. Right down to the MnM's and map guy!
-- Shannon F.
February 11, 2010
by Carly B.
in Guestimonials
| 0 comments
Keep up the good work! I appreciate the positive "upbeat" attitude of your lift line operators. They do a pretty good job of keeping the lines moving quickly and with a smile.
-- Carly B.
February 11, 2010
by Sorcha P.
in Guestimonials
| 0 comments
Just wanted to tell you how much my family have enjoyed skiing at Mount Hood Meadows. Your lift operators are extremely helpful and friendly. This makes such a huge difference to the whole skiing experience. Especially when you have your kids with you. Many thanks,
Sorcha P.
February 10, 2010
by Jacki M.
in Guestimonials
| 0 comments
This message is for your grooming team.
I've been one of your regular Tuesday/Thursday skiers for many years and wanted to let you guys know how GREAT the grooming was yesterday. It was the best I've seen in years. Normally I ski 40/60 groom to off piste. With the horrible conditions off groom, to be surprised with well thought out groom lines on the black runs was wonderful.
Thanks again.
-- Jacki M.
February 10, 2010
by Elaine G.
in Guestimonials
| 0 comments
I would like this message to be sent and shared with the grooming crew!
We the riders of the tuesday NE Metro bus would like to praise the groomers for the wonderfull job they did on the grooming for tuesday. We skiied places we have not been to all year. We especially like upper elevator, catacomes , O-ring, 3D, the gulch that joins mitchell creek, and gemmini. Thank you soo much , keep up the good work . We love you.
Elaine G.
February 10, 2010
by Rebecca W.
in Guestimonials
| 0 comments
The grooming this year is terrific. Greatly improved from the past. Smoother and broader and much more of the mountain is groomed. Thank you so much.
-- Rebecca W.
February 9, 2010
by Carletta M.
in Guestimonials
| 0 comments
Kudos to Mt. Hood Meadows for there excellent grooming this year!
-- Carletta M.
February 8, 2010
by Dana H.
in Guestimonials
| 0 comments
About 3-4 weeks ago, one of your instructors, a young man by the name of Jesse, gave our 5 year old a snowboard lesson. My son started boarding at the age of 3 but couldn't get past Buttercup. My husband and I would take turns riding with him and the other parent would board with our older son, so we would have to split up. Since his lesson with Jesse, he is a new snowboarder! He is really getting good! We have made it up on Vista, Daisy and Cascade and are able to ride as a whole family. We are enjoying our trip up to the mountain so much more! A big THANKS to Jesse! He has really made the difference for our trips up the mountain every Sunday. Just wanted to make sure Jesse knows the difference he is making with families and children. THANKS!!!
-- Dana H.
February 6, 2010
by John R.
in Guestimonials
| 0 comments
Just a note to let you know how appreciated my family is of your service this yr.--ESPECIALLY how prompt you are on getting the lifts open on time ------ My schedule allows several early morning hours. It's so nice when Heather, Casacade, etc are open promptly & not when I need to get down the hill to work ( as in past years) GREAT JOB ---MANY THANKS**
-- John R.
February 6, 2010
by Doug H.
in Guestimonials
| 0 comments
I just want to again compliment you and I know many of the people on the Thurs. bus feel the same way, on the grooming you've been doing on Thurs. Many of us, who have been skiing for many years, but don't want to ski off cliffs or work the thick 'junk' anymore, appreciate those groomed black diamonds. It's nice to know someone is listening.
-- Doug H.
February 3, 2010
by Jack
in Guestimonials
| 0 comments
Lots of thanks to you guys for working with the Meadows Race Team. My kids had EXCELLENT time this weekend.
-- Jack
February 3, 2010
by Amy W.
in Guestimonials
| 0 comments
Kudos the race crew and the amazing grooming your team has been doing this year! Our son is an MRT racer, and we camp in our motorhome in the parking lot throughout the season. Not only have the race courses been beautiful, but the entire hill has been beautifully groomed. Especially important for the low snow days, of which there have unfortunately been quite a few. Many thanks to you and the entire Meadows team!
-- Amy W.
February 1, 2010
by Nikki P.
in Guestimonials
| 0 comments
Hi i just wanted to say that I went snowboarding at meadows 2 weekends ago, and i just want to give a big thanks to a few employees/ lift operators working there that day. I got all of their names! Alex Artemchuk, Matt, Scotty Cyphers, Amber, Landon, and Smouse! Thanks you guys for helping me and makin sure i had a good time!!!
-- Nikki P.
January 31, 2010
by Janet
in Guestimonials
| 0 comments
This season you really have it right at the Mazot! I have brought at least 7 friends there, and everyone agrees. It is the place where you feel like you are on vacation and cutting school at the same time. The music is great-they will change the station if you ask. Dano and Kaitlyn (did I spell her name right?) are great-they remember your drinks, are excited about Meadows, and make you feel welcome.
The Mazot is a gem, and the people make it sparkle!
-- Janet, Jim, Dean, Clayton, Ian and Steve!
January 31, 2010
by Amy H.
in Guestimonials
| 0 comments
I want to praise everyone working the counters in your ski school and rental shop. Everyone is so friendly and they do a great job shuttling all the people through. Rosanna and Ben are so helpful.
Your adaptive program is great. I want to praise Ian Duncan for the wonderful lessons he has given my son. I was going to have my son first sit on a bi-ski but Ian saw his potential to balance and he has him paralell skiing now. Ian believed in him and to see him ski is absolutely amazing. Ian is a great teacher in more ways than just skiing. He pushes my son to his full potential with sign language, speaking and carrying his own equipment.
Our experience at Meadows has given my son more confidence and he is pretty proud of himself. I can't thank all of you enough.
-- Amy H.
January 30, 2010
by Angela H.
in Guestimonials
| 0 comments
I just want to say that ski instructor "Curt" who has a beard, was awesome! My daughter and 3 other kids from our school ski trips have been in his class and they loved him! He did an excellent job and they learned alot, I would definetly take lesson with you all again, and I hope all the instructors are like Curt, the girls really liked him.
-- Angela H.
January 28, 2010
by Sandy L.
in Guestimonials
| 0 comments
this is Praise----grooming's been excellent on Tuesdays, thanks! lets this chicken F skier zoom right along..........cheers and see you all next Tuesday
-- Sandy L.
January 23, 2010
by Elaine G.
in Guestimonials
| 0 comments
Please pass this message on to the grooming crew. I take a bus load of skiiers to the mountain every tuesday and thursday. I want to thank the grooming crew for doing a very excellent job of grooming this past week and ask that they keep it up. In particular "catacombs" which is not always groomed was wonderfull and lots of fun to ski down. I spread the word amoung my bus riders about that run and I think they all skiied it and loved it.
We really appreciate your work and really love to find that place on the mountain that is not always accessible to some of us who are not double black diamond skiiers.
Now have you considered running the groomer up upper elevator- one of my favorite runs when the ice and wind chop is groomed down.
You guy are our heros!!
-- Elaine G.
January 19, 2010
by Grant D.
in Guestimonials
| 0 comments
I just wanted to drop a note to tell you how great one of your instructors is. I had the chance to take a night lesson last Friday from Scott Michell and have to say he was a great instructor. He took time and started from the basics and worked his way to getting me down the slope. Because of him, I want to take ski lessons and get my daughter into classes. Good job!
-- Grant D.
January 16, 2010
by Toby D.
in Guestimonials
| 0 comments
My daughter races in the Mt. Hood League. We have had two races that were scheduled for Ski Bowl and as you know, they have no snow. Nothing anyone can do about that but YOU GUYS stepped up and made room for everyone not just last week but this week-end also. I just want you to know that your help is not going unrecognized. We very much appreciate your support of the High School racing program. Thank you for the extra effort.
Very Truly,
-- Toby D
January 10, 2010
by Ken M.
in Guestimonials
| 6 comments
As a frequent visitor, and critic, of MHM, I must commend management for the consistently outstanding grooming operations. Whether fresh new snow or old beaten snow, the grooming crew has been providing stellar conditions.
Employee attitudes in the 2009-2010 season are a pleasant reversal from the surly and unfriendly atmosphere of past years. Lift op crews have been outstanding.
MHM still needs to address the antiquated and cumbersome lift ticket system. Constantly fumbling for tickets buried under layers of clothing and poorly operating scanners create bottlenecks in lift queues and tensions among patrons and employees. Installation of modern ticket scanning technology utilizing readily available RFID systems would lesson hassles and ultimately prove cost effective as employee head count would be reduced, violators more easily identified, and statistical analysis of lift usage would be more accurate.
Again, positive acknowledgment of operational improvements. Now, all we need is for nature to cooperate and send some more snow our direction!
-- Ken M.
January 6, 2010
by Kathryn and Michael
in Guestimonials
| 0 comments
We would like to send a big THANK YOU to the Meadows crew for all their work in accommodating the Multnomah Athletic Club for the ski camp held this past week and the day of race logistics. We really appreciated the extra efforts made by staff to help put this together—it was a great to have their cooperation and extra efforts in accommodating the needs of the team.
-- Kathryn and Michael
PS Hope to see you at the mountain soon--thanks!
January 4, 2010
by Don M.
in Guestimonials
| 0 comments
Our experience at Mt Hood Meadows was very positive. The employees were all very helpful. The bus drivers from Sunrise lot helped customers off the bus holding their skis, The greeters were friendly, The lift operators courteous and friendly.
We had a very nice experience in the restaurant. We ate at the Alpenstube. The Hostess was great. It was packed, but she was very efficient, checked back with us that a table was coming up, and made the short wait fine. The system was organized and worked well. We were taken to our table and seated with a very friendly way. The table was comfortable and it did not seem packed in as is so often the case when we eat at a ski resort. We received water right away, which is nice coming off the hill tired and thirsty.
I ordered ice tea, and the Greek Salad Pita. My wife had a diet coke and the Thai Chicken Curry. My son had a coke and the western BBQ bacon Burger. My daughter had a diet coke and the Tuscan Foccacia chicken sandwich. We eat out quite a bit and I would consider us on the picky side of expectations for restaurant food. Everyone loved the food. I did not ask for specific feed back just listened and they all thought the food was great. The waffle fries were commented on, my son raved about the burger, My pita was fresh and really satisfying. We only have positives for the food. Our waitress was very friendly, and was trying hard.
It was a very nice meal in a very relaxing atmosphere.
Thanks again for a great day with my family.
Have a very happy new year.
-- Don M
January 4, 2010
by -- Michelle
in Guestimonials
| 0 comments
Hi Darren,
I wanted to thank you once again for your help in registering my kids for the upcoming sno-blaster session. New Years Eve was certainly a busy day on the mountain and I appreciate you taking the time to walk me through the program and the registration process (twice!). Carter and Charlie had a great time skiing with Bill last week and are looking forward to seeing him again this Saturday.
With appreciation,
-- Michelle S
January 3, 2010
by -- Kathy M.
in Guestimonials
| 0 comments
Hi, I would like to comment on the customer service we have experienced at the resort this year. It's great! All the employees are so helpful and friendly.My daughter races for Cooper Spur Race Team and having our winter camp at Meadows was so much fun for everyone. Paul Jones and Chris Kastner made sure we had everything we needed-thanks! So many families were commenting on the great atmosphere you have created and had a great week. The race crew was terrific for our Cooper Cup race and made it so easy for us- thanks Rev and crew! The hot cocoa for the kids after their really wet race on the 31st was a HUGE hit - thanks Paul.
I also want to comment on the awards arena for the Winter Start race this weekend. Kevin Brown and crew did a fantastic job! We have never had a nicer area for an awards ceremony. Again, many parents were commenting on the huge effort you all are making to make our time at Meadows better. Thanks for making customer service a priority!
-- Kathy M
December 31, 2009
by Jim B.
in Guestimonials
| 1 comment
Kudo's to the Groom Crew - belated hats off to the crew for doing an outstanding job. They did a particularly outstanding job the week of Dec 14. The days I was up there, I couldn't find any ice on the groomed runs, despite having no snow for over a week. Great Job!
-- Jim B.
December 31, 2009
by Jim B.
in Guestimonials
| 0 comments
I would like to let Kevin Brown's supervisor/manager know that Kevin performed admirably last week while helping me seek aid for an injury. His professionalism, attention to detail and going the extra mile to ensure that I was taken care of reflect favorably upon himself and Mt Hood Meadows. He did a great job and made a difficult situation much easier. He should be commended.
-- Jim B.
December 31, 2009
by Dave Tragethon
in Guestimonials
| 0 comments
Thank you for all of your support of mini, mitey and junior racing programs over the holiday break. My kids 6 and 8 ski for MAC, and they had a great ski camp, due in part to the generous help given by The Meadows. The Sno Blasters Room, the Easy Rider training hill for the little ones and the great Stadium hill and race facility made the program fun for all. Thank you.
AND,
I thought my 6 year old lost his pass, and the people in the season pass office were so kind. I found the pass in the car, due to a neck gator issue. They were very professional and very nice. I know they are very busy. Keep them around. Sorry I don't know their names. One was a snowboard looking guy who seemed to be the boss and a girl with long dark hair.
Happy New Year,
-- Tom G.
December 26, 2009
by Mary
in Guestimonials
| 0 comments
Yesterday Meadows accomodated our large group very well. We all had a great time-little kids to adults. Thanks to the whole team up there for another great Christmas outing for our group!!!!!!!!!!!!Also thanks to Rob Dahl for helping us out with group arrangements!
-- Mary
December 24, 2009
by Chip
in Guestimonials
| 0 comments
We had out first practice on December 18th. I must agree that the park looked great. The kids kept telling me how good the jump was in Rose City and there were many smiling faces in Shipyard. I must extend compliments to the entire Meadows Staff for putting together one of the best night products I have seen in a while. Congratulations!
Also, the general vibe was very positive and enthusiastic about this season! The mini-pipe is a great size for getting riders ready for the super-pipe and there was a great mix of jibs/rails. Thank you for all of the effort this far. We look forward to having a stellar 2010 season.
Cheers,
-- Chip
December 22, 2009
by Darren
in Guestimonials
| 0 comments
Manuel and Jim -
I just wanted to take a minute and say that the job your teams did on the Kids Camp was the best I have seen in my time at Meadows. The food is hot and fresh and on time, the presentation is wonderful - and the guests have noticed!!! I have received several compliments and I am passing them along with a giant pat on the back. Thanks for making the difference!!!!!!
December 22, 2009
by David
in Guestimonials
| 0 comments
By the way, the whole crew up here is doing awesome work today. It has been incredibly smooth for the crowd we've got, and as a long time guest, I give today two thumbs up. MHM rocks!
David
December 17, 2009
by Kelly Q.
in Guestimonials
| 0 comments
My friends and I had a great time. The people who helped me rent skis were pleasant and conversational. The guys working the lifts were also really nice - especially Dylan.
I went to the Alpenstube around 12:15, which seemed to be about the height of the lunch rush. My bartender was Matt greeted me and asked for my drink order within seconds of me sitting down at his completely full bar. We chatted a little bit and he was super nice. I sat with two different groups of friends for snacks and later a full lunch, and both of our servers were friendly, fast, and efficient. I was surprised by how quickly the food arrived, and we were impressed by the quality (we had a burger and a chicken focaccia sandwich).
I have been trying to think of a helpful suggestion about what could be improved from a customer's standpoint, but honestly, we had a wonderful experience on this visit.
Wishing you a lovely holiday season with warm regards,
-- Kelly Q
December 17, 2009
by Bob K.
in Guestimonials
| 0 comments
I am on the short side of 80 and skied for 54 years on Mt Hood. Yes I had all 5 of my children on skis plus one grandchild. I have one daughter that still skis and 4 grandchildren. (Jason Dronkowski now works part time up there). I had to give up the thrill 10 years ago for health reasons. I was there, at meadows, opening day and enjoyed the first trip to the top of blue and asked the same question everybody asked,” where do we go from here”
You have made great improvements over all these years, not only with the trails, but the lifts are top of the line for the Northwest and well placed. I really miss not being up there on those cold, but sunshine days. Then again you have helped me, you have videos running the trails. I love them; I can once again get the thrill of the trails by watching those videos. Thank you thank you!
Oh yea I should mention my last time on skis was from the top to the lodge, non stop, wonderful!
-- Bob K.
December 16, 2009
by Art C.
in Guestimonials
| 0 comments
I'm a 15 year skier at Meadows and have been a season ticket holder since you started the 4x4. BIG PROPS to the lift ops crew especially the supervisers for the way things are being done this year!! Being a Hood River resident my wife and I are regulars for first chair at the HRM lift on (almost) every powder day. The biggest improvement we see from last year is the crew is there early enough to have the ropes set and the loading area 'groomed' and ready to go by the time we and our other regular friends ski up, typically by 8:30. The guys working the lift have been friendly, letting us know opening status with out us asking, etc. Having the hut open by 8 when we arrive is great too. Keep it up! Thanks much!!!
-- Art C.
December 15, 2009
by -- Paul C.
in Guestimonials
| 0 comments
I was stuck in the parking lot, around 2:30 this afternoon. Out of nowhere a meadows employee appeared while I was preparing to put on chains. He surveyed the situation, noted as I had that I was only going to need the chains for 50 ft. His expert advise, back it up two feet, and now easy on the gas, don't spin the tires, don't stop till your over there facing down hill, and finally a push with help from another helper at just the right moment, and I was out and on my way, without slipping a tire, amazing. I wasn't looking forward to crawling around putting on chains and this guy and his friend saved me. I gave a thumbs up as I drove away, but that it not enough. Please thank them for me. I am sure you will find them handing out good deeds tomorrow afternoon in the parking lot.
-- Paul C. and his 10 year old son - Thanks guys.
December 15, 2009
by Lisa M.
in Guestimonials
| 0 comments
In addition to the survey that I participated in, I would like to commend your staff on the noticeable improvements this season.
Thank you for opening the lodge early at the HRM lift, for opening the lifts on time, for the extraordinarily courteous staff this year (good riddance to the grumpy attitude of past employees), and for the porta potties at the outer reaches of the parking lots. The smiling faces and welcoming attitudes of the employees, at all levels, have really enhanced the experience. It's been a marvelous season so far ....
Thanks again for the upgrades! We'll be entertaining alot of our family and friends at Meadows this season. Happy Holidays!
-- Lisa M
December 11, 2009
by Devin
in Guestimonials
| 0 comments
I just wanted to send you a quick email regarding my experience in working with your team for the Oregon Active Ski Bus. We are in our 4th week and you guys have been amazing to work with. Starting with Rob who has been great every step of the way. He was able to get creative with our needs and has delivered on every promise. He personally reaches out to me each week to make sure everything went great the previous Sunday and anticipates my needs for the upcoming week.
George, you have also been great to work with and have made the check in process smooth, fast, and most importantly friendly. Really your entire team has been fantastic to work with and we really appreciate all you have done for us. When I compare this experience with my previous experience with your competitors, you clearly have the edge when it comes to organization and customer service.. As our numbers grow each week it's a clear indication that the program is working and we really look forward to a long term relationship with Mt Hood Meadows.
If there is anything we can ever do on our end to make things better for you please don't hesitate to ask. We look forward to the fresh snow and see you on the mountain this Sunday!
All my best,
Devin
December 9, 2009
by Mary P.
in Guestimonials
| 0 comments
The students had a great time!! Though it was not ideal snow conditions (packed snow with some fluff on top), they still did well and no injuries.
The rental office staff were fabulous! They really work to service our group and I truly appreciate it.
Best,
-- Mary P.
December 5, 2009
by Lynd W.
in Guestimonials
| 0 comments
After skiing today I got the opportunity to talk with one of your employees, Lupe who works in the warehouse. He was off work waiting for his ride home. He was very friendly, asking me about how I liked Meadows and about other places I have skied. He was enthusiastic about what a great place Meadows is and by telling about his experiences showed me what great management you have. He described how Meadows is dedicated to creating a great experience for its customers, and his enthusiasm and appreciation for Meadows made a strong statement. He made my apres ski as enjoyable as the skiing! Meadows sounds like as good a place to work as it is to ski!
Thanks for another great day on the mountain, and for more reasons than the skiing!
-- Lynd W
December 3, 2009
by Jeff D.
in Guestimonials
| 0 comments
Spent last night on the mtn and wanted to say, that every employee I came in contact with was fantastic! From the folks in the rental dept, to folks manning the lifts. Everyone was laid back and more importantly, professional. I know working in the dark and windy cold can be challenging. Great job! It allowed many of us to enjoy a fantastic evening of night skiing under a full moon!! Definitely coming back for more!
-- Jeff D.
December 3, 2009
by Eric E.
in Guestimonials
| 0 comments
My wife and I are Nordic season pass holders and got up last weekend, which was terrific. Your groomer is doing an amazing job, particularly for skate skiing. Is it possible on the Conditions page to put a line next to the Nordic Center information (or on the link for the Grooming Report at Conditions page) updating if they groomed the Nordic area for that day? We'd really appreciate it. Keep up the good work!
-- Eric E.
December 2, 2009
by Bob S.
in Guestimonials
| 0 comments
We received the best of help and service from the season pass department. Great group, great leader.
-- Bob S.
November 22, 2009
by -- BJ
in Guestimonials
| 0 comments
The lift line control this weekend was a wonderful change. It will take the crowd a bit to catch on, but this is definitely better. My only suggestion it to keep the lines equal in number. On Hood River Express there were an odd number of merging lines, and this caused two lines to merge, and the other advanced without merging. (This does not include the singles line.) This makes the one line that has to merge get pushy.
At any rate, way to go!
-- BJ
November 19, 2009
by -- Mark C.
in Guestimonials
| 0 comments
I made it for the first time Saturday! It was grand snow. BUT........what a difference your team made. I have skied with the same buds for over 30 years now and I have skied at Meadows when it opened, I was 16!
The buds are all professional people and two of us own long term successful businesses in Portland. I am writing to tell you that the "company culture" at Meadows has made 180 degree turn. Your people was very helpful, pleasant and some of the best trained people I have ever done business with in or out of the ski industry. I got my season pass in 10 minutes Saturday! Everyone was there to help and to serve you customers...me! You have done a great job.
The people I talked with that gave us service all said the same thing....new middle and upper management changed and the message from the top was new and exciting...IT SHOWED!
It was a pleasure to enjoy a great team...it was way better than the snow. I did get a number of waste deep shots in 2 and 3 bowl and O-ring and all those fun places, but the people, what can I say?
Thanks and keep up the good work!
-- Mark C
November 19, 2009
by Mark C
in Guestimonials
| 0 comments
I made it for the first time Saturday! It was grand snow. BUT........what a difference your team made. I have skied with the same buds for over 30 years now and I have skied at Meadows when it opened, I was 16!
The buds are all professional people and two of us own long term successful businesses in Portland. I am writing to tell you that the "company culture" at Meadows has made 180 degree turn. Your people was very helpful, pleasant and some of the best trained people I have ever done business with in or out of the ski industry. I got my season pass in 10 minutes Saturday! Everyone was there to help and to serve you customers...me! You have done a great job.
The people I talked with that gave us service all said the same thing....new middle and upper management changed and the message from the top was new and exciting...IT SHOWED!
Dave, thanks, it was a pleasure to enjoy a great team...it was way better than the snow. I did get a number of waste deep shots in 2 and 3 bowl and O-ring and all those fun places, but the people, what can I say?
Thanks and keep up the good work!
-- Mark C
November 18, 2009
by -- Andrei I.
in Guestimonials
| 0 comments
I want to thank Mt.Hood Meadows staff for providing honest and detailed information on the conditions page! When I read "Windblown powder in wind-favored slopes. Otherwise, really good groomers and variable to icy conditions elsewhere", I have a very good idea what to expect, and I know that someone actually thought about this statement and made effort to make it accurate. Not every ski resort does it! Not only you got the web site updated, but you are also working on its content! Thanks!
-- Andrei I.
November 16, 2009
by -- Jay B.
in Guestimonials
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in the praise department, the help I got from staff after my mishap was unbelievably good. I plowed into some wet snow, and from what I can tell, I didn't get a good release from one of my bindings and ended up breaking my fibula. Anyway, I thought it was a sprain and struggled part way down the hill and then just sat down in a snow bank. In about 30 seconds, two patrollers stopped by to see if I was O.K. and talked me in to taking the sled of shame down the hill. The sled driver, Mot, (that's Tom backwards) was an awesome skier and just a really nice guy -- give all those people raises (except that Mot is volunteer -- give him some more passes). The clinic staff was great. Except for the fact that I *#%* my leg, I would have had a great time. Thanks.
-- Your faithful season pass holder, Jay B.
November 12, 2009
by Daryl M.
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Great job getting the mountain open! That was a really fun opening day with good energy. Way to go Meadow's Team.
-- Daryl M.
November 11, 2009
by Noah R.
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Hi MHM Team!
First of all, hooray for an early opening! I'm excited for a great season! I can't wait to get up there and use my season pass.
I wanted to commend MHM and ISITE Design for an excellent re-vamp of the MHM website. The skihood.com site needed a face-lift, and the work that you have done has paid off. Your new site is extremely interactive and informative. The information is displayed effectively and reads extremely well. I attended a conference recently where I found out who re-designed the site, and think that it is important that you in some way credit them for the re-design (put their name on the bottom of your webpage).
Great job! Have a great season and I'll see you on the slopes!!!
-- Noah R.