Hope your summer has been nothing less than awesome!
Fall is just around the corner and the anticipation of great days and nights of recreating on and exploring this magnificent mountain is growing. The excitement of reflecting back on the great times diving into familiar or unknown terrain, meeting new friends and sharing those great experiences with those close to us is also building. Each fall and winter season is a chance to renew and recreate ourselves returning to riding this mountain that we love. Bring on the snow and the new season - here's your invitation to Recreate Yourself at Mt. Hood Meadows!
We've been busy doing just that over the past several months! Meadows has recreated its logo - we haven't changed the shield - it still represents the sun, sky, mountain, tree and snow elements as it has for the past 41 seasons - but the font is bolder and more contemporary. We also have a new trail map illustrated by James Niehues - the industry's foremost mountain resort illustrator.
In keeping with our recreation theme, we are stoked to introduce our re-engineered web site - skihood.com. It has been “recreated” from the ground up, just like building a great snowpack for a fabulous season. Check out the new look, streamlined efficiency, easy navigation and the killer content. Be sure to let us know what you think by using the new direct feedback to management option.
The site features a comprehensive events calendar keeping track of winter recreational happenings that go beyond our own slopes, so you can keep in touch with what's going on in your own neighborhood. It also features an innovative media gallery, combining pictures and videos in one viewer, and allowing you to easily upload your own videos and pictures of Mt. Hood Meadows.
The re-engineered front page responds to your input regarding updated mountain conditions and lift status so you can stay current with our unique maritime weather. In fact, this season our weather conditions will be delivered automatically near real time and the lift status changes will be date stamped. You'll know as soon as a lift is opened, or if conditions have caused it to be placed on weather standby. You'll be able to follow this information on our web site, on your PDA and even on Twitter as we send out tweets with changing lift status. You can subscribe to our weekly eNews or daily snowpack reports to keep informed, or follow us on Twitter and Facebook.
The site's open invitation for you to give us feedback and comment on our operations is vital. There's a connect button at the top, a contact button on the side, and contact information in the footer of each page. These will allow you to reach us through email delivered directly to me and our exec team regarding the topic of your concern, observation or suggestion.
- There's a survey invitation so we can continually evaluate and improve our overall operations and guest service initiatives.
- Our blog page will feature frequent updates regarding our operations. A special Parks Blog will talk about what we have going on in Paradise Parks, and there'll be an FAQ Blog which we'll use as an online resource for helping others with their Meadows experience, either online or at the resort.
- You can share your experiences by submitting your story to our moderated Guest Stories page.
- You can “Tweet” at us with your comments and observations.
- We have a Facebook page so you can comment or write on our wall, and share it with others.
- And if you're old fashioned, we have department phone numbers listed so you can pick up a phone and give us a call (communicate directly with MHM executive management - what a concept!)
And while these electronic forms of social connecting are great, the best communication is always face-to-face. I, along with our dedicated management team, will be at Mt. Hood Meadows and Cooper Spur Mountain Resort throughout the season collecting your input and working with it to continue planning more improvements for your recreating experience at Mt. Hood Meadows.
There will never be a virtual replacement for the pure rush, freedom and excitement alpine recreation delivers. So I'm closing up the lap top, putting down my PDA and heading out for bike ride to get ready for another fantastic season. I invite you to do the same as you get ready to Recreate Yourself at Mt. Hood Meadows this season!
Matthew Drake, CEO
Mt. Hood Meadows Ski Resort