I made it for the first time Saturday! It was grand snow. BUT........what a difference your team made. I have skied with the same buds for over 30 years now and I have skied at Meadows when it opened, I was 16!
The buds are all professional people and two of us own long term successful businesses in Portland. I am writing to tell you that the "company culture" at Meadows has made 180 degree turn. Your people was very helpful, pleasant and some of the best trained people I have ever done business with in or out of the ski industry. I got my season pass in 10 minutes Saturday! Everyone was there to help and to serve you customers...me! You have done a great job.
The people I talked with that gave us service all said the same thing....new middle and upper management changed and the message from the top was new and exciting...IT SHOWED!
Dave, thanks, it was a pleasure to enjoy a great team...it was way better than the snow. I did get a number of waste deep shots in 2 and 3 bowl and O-ring and all those fun places, but the people, what can I say?
Thanks and keep up the good work!
-- Mark C