1/20/2012 10:00:00 AM
by Seann
in Guestimonials
| 0 comments
Incredible
customer service. Resort was very accessible and we had to park in the
over-flow lot; which, was NOT an inconvenience. Shuttles to the lodge
were rapid, wait time was very minimal.
I have more than 20
years in customer service with fortune 500 companies and the entire
staff was the best I have ever seen anywhere. Normally statements like
that are to be doubted, but if ever there was a ...staff that defined how I see customer service in a perfect situation, they were that.
My father in law is in a wheelchair and they immediately met him at the
door of the lodge and eagerly assisted with quite literally everything.
Information, access, advice, all of it was offered and delivered in a
very sincere and non-fakey manner.
The staff coverage was
incredible. I have never ever experienced service like I saw here,
_anywhere_ I've ever been and that includes hotels, restaurants, and
vacation lodges all over North America.
The staff at Mt. Hood
Meadows redefined what I consider to be the very best about good
customer service anywhere. Lodge staff, rental staff, lift staff,
instructional staff, grooming, accessibility, it was so far beyond the
pale I simply cannot say enough of my experience here.
-- Seann