I just wanted to drop you a brief note to thank you for the best alpine season I’ve had. You folks earned my tremendous respect and appreciation with your insightful management of the “new skier funnel”.
By way of background I’ve been a snowboarder for almost 30 years, and never really learned to ski. Having decided to get my youngest child (3 1/2 years) into skiing this year, I decided that dad should learn, too. Because of the incredibly well-timed and smartly-incentivized engagement engagement from your team, I went from never having skied before to purchasing a season’s pass (my first ever) and getting more days on the mountain this season than I have the past five years of snowboarding combined (20+ days). Your partners at Rossignol might be also interested to know that because of your rental fleet I ended up purchasing Rossignol boots and skis, even after demo’ing other brands.