Mt. Hood Meadows understands that life is full of changes and surprises and sometimes those occurrences are not necessarily preventable. Mt. Hood Meadows is offering “Pass Protection” to passholders concerned that their season could be interrupted due to injury, medical condition or relocation. Mt. Hood Meadows Season Pass Protection Policy offers a prorated credit or reimbursement of the unused portion of the MHM season pass for qualifying life event. You must purchase the Season Pass Protection to be considered for a refund, rollover, gift card or anything else resembling a credit or reimbursement.
The pass protection is $25 and the passholder must enroll within 7 days of their pass purchase. Then, if they become medically unable to ski or ride, are transferred/move out of the area more than 301 miles, or are military deployed, a refund/rollover credit will be determined at a prorated schedule. Refund requests based on weather conditions are not eligible for refunds. Pass Protection is neither transferable nor refundable. All refund requests must be submitted by April 1st, and within 30 days of the documented date of medical injury or relocation.
Read the full Season Pass Protection Policy.
| Period* |
Percentage that's Reimbursed
|
Processing Fee
|
Prior to November 1
|
100% |
$25 |
November 2 - December 22
|
75% |
$25 |
December 23 - February 1
|
50% |
$25 |
February 2 - March 31
|
25% |
$25 |
After April 1
|
0% |
|
| 10-Time Pass |
100%, minus $50 for each day the pass was used
|
$25 |
| *Documented date of medical injury or relocation. |
The written request must contain:
1) The reason for the request
2) Documentation for the reason – Including doctor’s notes, deployment, or USPS change of address
The written request may be mailed to:
Mt. Hood Meadows
PO Box 470
Mt. Hood OR, 97041
Attn: Refunds
Or the request can be emailed to: refunds@skihood.com