Passholder Services & Benefits - Season Pass Protection

Pass Protection

Mt. Hood Meadows understands that life is full of changes and surprises and sometimes those occurrences are not necessarily preventable. Mt. Hood Meadows is offering “Pass Protection” to passholders concerned that their season could be interrupted due to injury, medical condition or relocation. Mt. Hood Meadows Season Pass Protection Policy offers a prorated credit or reimbursement of the unused portion of the MHM season pass for qualifying life event. You must purchase the Season Pass Protection to be considered for a refund, rollover, gift card or anything else resembling a credit or reimbursement.

The pass protection is $25 and the passholder must enroll within 7 days of their pass purchase. Then, if they become medically unable to ski or ride, are transferred/move out of the area more than 301 miles, or are military deployed, a refund/rollover credit will be determined at a prorated schedule. Refund requests based on weather conditions are not eligible for refunds. Pass Protection is neither transferable nor refundable. All refund requests must be submitted by April 1st, and within 30 days of the documented date of medical injury or relocation.

Read the full Season Pass Protection Policy.

 Period*  Percentage that's Reimbursed
 Processing Fee
 Prior to November 3
 100%  $25
 November 4 - December 26
 75%  $25
 December 27 - February 1
 50%  $25
 February 2 - March 31
 25%  $25
 After April 1
 0%  
 10-Time Pass  100%, minus $50 for each day the pass was used
 $25
*Documented date of medical injury or relocation.
The written request must contain:
1) The reason for the request
2) Documentation for the reason – Including doctor’s note on an official medical letter head, deployment papers via US military, or a completed USPS change of address

The written request may be mailed to:
Mt. Hood Meadows
PO Box 470
Mt. Hood OR, 97041
Attn: Refunds

Or the request can be emailed to: refunds@skihood.com

Kid's Lessons

3 Time KidSki Online Special

Get 3 half days for $299 - save 20% with this online special!
Daycare at Mt. Hood Meadows

Daycare

State-certified child care that operates daily from 9 AM - 4 PM. Season passholder specials, plus midweek daycare packages.
Free WiFi at Mt. Hood Meadows Ski Resort

Free WiFi

Connectivity for laptops and I-Touches!