Dear Mountain Management,
I think its time for me to share a super cool story- one that made a meaningful difference to my family.
I had a retirement party the Friday night before the High School races this last Saturday- Amazingly I was up the next morning early. We arrived at Mt Hood Meadows in plenty of time.
Unfortunately I had left my wallet with my credit cards at home in Portland . I was in shock I had no money on my person. I thought about it for a few minutes so I made my way to the front desk. There was a problem solver asking folks in line what they needed. It made the line go quicker which was nice. So I told the problem solver my situation. He listened to me- assessed my situation and took care of me like like royalty.
I was so stoked how I was treated! My son first race was a DNF- The second race he finished both run with a good effort. It happened because a Mt Hood Meadows employee listened and I was able to share the race experience with my son.