After much consideration and evaluation of the current COVID-19 Pandemic we have decided that it is in the best interest of our guests, our team and our community to suspend operations for the season. We have consulted our local health officials, and in compliance with state and federal advisories, we believe this is the most responsible course of action.
We have considered several options for a continued limited operation, such as just running lifts without any lodge services. It is possible that we could implement such a limited operation before the end of this season, depending on how the situation unfolds moving forward. But for now we are suspending operations to support this global effort to reduce viral spread. We trust you understand what is at stake and that this decision is made for the greater good.
We are going to hunker down and urge everyone to do the same. This is an international crisis that requires we all do our parts to prevent the spread of the coronavirus and that global purpose supersedes all else including our love for skiing and riding at this time.
We need to contain the threat and that means everyone needs to take this seriously and do their part to keep everyone healthy. If these admittedly drastic social distancing efforts work then maybe we will be able to reopen later, depending on the conditions and situation. Only essential personnel are reporting to the ski area this week while other team members have been working from home, a protocol we will continue to follow during this suspension.
This is going to be incredibly hard on all involved and will affect us all in different ways. We know we have a world class team and a great future in front of us after we manage through this uncertain and unprecedented time. We are paying our seasonal team members through March 27th to assist in this difficult transition. Our thoughts and prayers are with them and their families, team members and guests alike, and we are looking forward to being on the other side of this tumultuous situation.
The Leadership Team at Mt. Hood Meadows
Your Mountain Home
- UPHILL TRANSPORTATION (HIKING, SKINNING, SLEDDING) PROHIBITED: To comply with the intent and language of Executive Order 20-12 and other local, state and federal directions to maintain social distancing of at least six feet, as well as meeting the needs of local law enforcement and emergency service providers, Mt. Hood Meadows will prohibit all uphill public access to our permit area.
- NORDIC TRAILS: Due to Governor Kate Brown's stay-at-home order issued March 23, we have decided that it is in the best interest of our guests, our team and our community to suspend Nordic trail grooming at this time. We encourage everyone to hunker down for as long as the stay-at-home order is in effect. We will continue to follow this ever-changing pandemic and update you as things change.
- ADVANCE PURCHASE REFUNDS: For those who advance purchased tickets, lessons, rentals, camps or clinics for the remainder of the season, we will automatically refund your credit card or return the charge to stored value. This process may take a while so please be patient.
- SEASON LOCKER HOLDERS: We will not be moving the season locker room this summer. Those who renew their locker by April 30 may keep their items in their locker through the summer. We will be emailing you about your renewal, or you can email us at email@example.com.
- SEASON LOCKER ACCESS: Season locker holders who wish to retrieve equipment from their lockers can come up between 10 AM and 3:30 PM as long as our Department of Public Safety is notified in advance. Please contact our Department of Public Safety at 503.337.2222 x1318.
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